1. Eligibility for Return

You may request a return within 1–3 days of receiving your order. To be eligible:

The item must be unused and in its original packaging.

The item must be in the same condition as received.

Proof of purchase (such as order confirmation) is required.

2. Return Process

To initiate a return, please contact us at [email protected] within the allowed return window. Provide your order number, item details, and reason for return. We will guide you through the next steps, including pickup or return instructions.

3. Approved Refunds

Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed in the same form as the original payment — cash upon delivery — and arrangements will be made accordingly.

4. Non-Returnable Items

Certain items may not be eligible for return due to hygiene, safety, or usage concerns. These include:

Used wearables or accessories showing signs of wear

Items damaged after delivery due to mishandling

Products returned beyond the 3-day window

5. Damaged or Defective Items

If your item arrives damaged or defective, contact us within 1–3 days of delivery. Please include clear photos or videos of the issue. Upon review, we may offer a replacement or a refund as appropriate.

6. Contact

If you have any questions regarding this policy or need help with a return, email us at [email protected]. We are here to assist you promptly.